We are in the news! Click a link below to read an article.

Jun 2006: The Baltimore Sun
"Telecommuting long distances works"

Jan 2006: The Wall Street Journal
"Outsourcing Jobs to the Den: Call Centers Tap People Who Want to Work at Home"

Jan 2006: Outsourcing Journal
"Outsourcer Streamlines Insurer's Processes With Technology and Remote Professionals"

Nov 2005: The Wall Street Journal
"Instead of Offshore, Call Centers Start to Move to U.S. Kitchens"

Feb 2005: Network World
"Telework Boosted By Virtual Call Centers, Part 2"

Dec 2004: CRMBuyer.com
"Technology Can Help Cut Call Agent Churn"

May 2004: Forbes
"The Slipper Solution"

Mar 2004: Harvard Business Review (pdf)
"It's Time to Retire Retirement"

Dec 2003: Cisco Systems' iQ Magazine
"Virtual Customer Service"

Oct 2003: CallCenter Magazine
"There's No Place Like Home"

Sept 2003: TELEWORK COALITION
"Telework Coalition give ARO Telework Call Center Award"